Open Source

Mediscribes

Industry: 
Medical Services
Application type (Services): 
Bespoke Development
Country: 
USA

Mediscribes, a company providing medical transcription services, were using various disparate means for managing all business activities and data and were on the lookout for a solution that would allow them to integrate all these activities into a single system. In this instance, we have customized the SugarCRM community edition to meet the requirements. Several new modules were built and integrated with the based SugarCRM setup. These include a project management and team modules (similar in functionality to the ones in the Sugar CRM Professional edition). Additionally, several existing modules were customized to map the client’s business processes. With the successful delivery of the solution Icreon has provided Mediscribes with a cost effective and efficient means to track and manage their day-to-day activities.

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cs_mediscribes.pdf164.28 KB

Recommendations

Thank you Icreon, you have always proofed that what you promised is clearly followed up with a strong team effort to satisfy a customer! That is a strong ingredient that I found Icreon had, compared with many other competitors. I Can Rest Easily On Nights, no nightmares, no hidden agenda/cost, no heart-attacks!


Hamid Ismail
DirectorBRADFORD MARINE SERVICES Pte Ltd , Singapore