Open Source

Mediscribes

Industry: 
Medical Services
Application type (Services): 
Bespoke Development
Country: 
USA

Mediscribes, a company providing medical transcription services, were using various disparate means for managing all business activities and data and were on the lookout for a solution that would allow them to integrate all these activities into a single system. In this instance, we have customized the SugarCRM community edition to meet the requirements. Several new modules were built and integrated with the based SugarCRM setup. These include a project management and team modules (similar in functionality to the ones in the Sugar CRM Professional edition). Additionally, several existing modules were customized to map the client’s business processes. With the successful delivery of the solution Icreon has provided Mediscribes with a cost effective and efficient means to track and manage their day-to-day activities.

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Recommendations

"We are having around 6 year’s relationship with Icreon Communications. Two main site of our organization (www.cec-india.org and www.labourfile.org ) is developed by Icreon. Most important part in working with Icreon is that, they are very skilled professionals and very co-operative.

The staff whoever assigned to our work were always willing to accept the changes and suggestions from the Clients side during the work period, which help us to build good relationships with them and a professional website also."


Graceson Mathew
System Administrator Centre for Education and Communication (CEC)