Open Source

Mediscribes

Industry: 
Medical Services
Application type (Services): 
Bespoke Development
Country: 
USA

Mediscribes, a company providing medical transcription services, were using various disparate means for managing all business activities and data and were on the lookout for a solution that would allow them to integrate all these activities into a single system. In this instance, we have customized the SugarCRM community edition to meet the requirements. Several new modules were built and integrated with the based SugarCRM setup. These include a project management and team modules (similar in functionality to the ones in the Sugar CRM Professional edition). Additionally, several existing modules were customized to map the client’s business processes. With the successful delivery of the solution Icreon has provided Mediscribes with a cost effective and efficient means to track and manage their day-to-day activities.

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Recommendations

We enagaed with Icreon in the summer of 2009 to build a new aspect for our Saddlery company, the brief was to come up with a suitable adaptable ecommerce solution and also a community site for members. We had unfourtnately engaged a cheap off the shelf solution prior to talking with Icreon. After quickly working out that the off the shelf solution would not work, Our in house designers and Icreon set to work to remake the project. In my opinion I have never been more impressed by a company.


John Colville
Joust John Colville